An interesting view from retail expert Mary Portas on the UK retail – and how the High Street is changing due to Corona. She refers to the kindness economy and the need for businesses to reflect customer values – but also adds that there will be a strong divide in buyer segments:  “There’s going to be a real polarisation from those who have and those who have not,” she says. “You’re going to see a real deep discounting happening at one end, where people are having to buy from those institutions. At the other end, there is going to be a growth in people buying and wanting brands that reflect their values.”

‘Every £1 spent is a vote for how we want to live’: Mary Portas on the high-street shops that will thrive after lockdown

Many shops will be destroyed by the pandemic’s impact on business. But, says the shopping guru, those who did the right thing will reap the benefits

Photo by Mike Petrucci on Unsplash